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Systems Engineer – 1st and 2nd Shift
The Lead Engineer will provide support to staff and contribute to the day-to-day management of in-house projects. The Lead Engineer will process, QC, troubleshoot and document as required to maintain work flow and client deliverables.
Duties and Responsibilities
- Contribute to the day-to-day decision making with supervisors and senior management to ensure deadlines are met efficiently
- Lead Production team in the application of technical expertise to media restoration, e-mail system backup and restoration and other litigation support technical activities across a broad array of technologies
- Lead in the mentoring and development of junior staff including technicians and engineers
- Document technical issues and resolutions and ensure knowledge share with other members of the production team
- Work with senior management to create, update and implement operating procedures to standardize operations
- Install, configure and maintain Microsoft Windows 2000/2003/2008 Active Directory
- Provide advanced configuration, implementation and support of Microsoft Exchange 5.5 to 2010
- Maintain, configure and support TCP/IP network
- Configure and implement fiber switches
- Create client deliverable media (CD, DVD, FTP, Internal/External drives) for shipment or upload
- Perform quality control checks on work product
- Perform other related duties as required
Skills and Specifications
- Proven excellence in attention to detail, documentation, communications skills and customer service focus
- Proven ability to work effectively and consistently deliver high quality results in a fast-paced, team-oriented environment
- Ability to work independently, while being an effective team member and contributor
- Ability to handle multiple tasks and deadlines, effectively prioritizing and managing changing project criteria
- Able to work effectively under pressure and aggressive deadlines, maintaining focus on detail and quality
- Extensive knowledge of systems engineering principles and design
- Demonstrated systems analysis and problem solving abilities
Education and Qualifications
- BS/BA in Computer Science, Information Technology, or equivalent is required
- Minimum of 5-7 years industry experience
- SQL, Oracle or Access experience is preferred
- Industry certifications (CNE, MCSE, MCITP, etc.) preferred
- Must be a US Citizen or should have a valid work permit
Contact:
Janet P. Grant
Controller
The Oliver Group
jgrant@the-olivergroup.com
www.the-olivergroup.com
The Oliver Group (TOG), and its subsidiaries, is an independently owned, internationally recognized leader in litigation support and data recovery. As experts in data restoration and computer forensics, TOG has been engaged for some of the most significant litigation cases in recent history. TOG excels in providing its clients with the highest levels of service, ensuring data integrity throughout the entire electronic discovery process.
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